Meet Our Team

Diane Richards, BS, CPC
Administrative Service Supervisor



Diane has been a part of the CHC family for over 14 years. She received an Associate’s degree in Psychology and Bachelor of Science degree in Social Work and Sociology from Indiana Wesleyan University in Marion, Indiana. Additionally, Diane has earned her Professional Coding Certification (CPC) from the American Academy of Professional Coders.

Diane oversees all aspects related to clerical and administrative support. She and her team work to untangle and master the complexities of insurance, payer requirements, and coding changes. Diane and her staff work very closely in assisting our patients with their medical and health insurance providers to optimize their benefit and payment options.

A native of Michigan, Diane greatly appreciates the mild winters and seasonal changes which Bowling Green offers. She and her husband, Tom, have been long-time active members of Eastwood Baptist Church in Bowling Green. They share a passion for traveling, sports and civic-minded activities in the Bowling Green community.